Refund & Exchange
Refund policy for domestic orders (Egypt)
- For our products we will refund you upon the return of the product within 14 days in a "like new" condition.
- You will be charged for the return fees only.
- Don’t hesitate to call us and we will work with you on anything you are not satisfied with, its our goal to make our customers happy.
Exchange policy for domestic orders (Egypt)
- We will exchange our products within 14 days from the delivery date, you will be charged for the exchange fees.
- We can only exchange products in a "like new" condition, if so contact us at info@kaptainbear.co